We have a proven records in terms of continuous improvements delivering results for the most demanding industry leaders with most well-informed methods. We also conduct independent market research intelligence across the automotive industries by helping and providing them all possible intuitive, which are not existing into their own process mapping or to that matter any structure. Our sales team has an eye towards further improvements and developing strategies for fostering long-term customer relationships. Executing the dynamism and a FOCUS towards customer service oriented sales models we at TSG can leverage an immediate feedback to improve customer service, waiting time, transportation, after sales issues, over processing, discussion about time and motion study, brand compliance, as well as determine associates’ level of service.
Operational Excellence : Mystery Visits, Mystery Calls, Mystery Emails, Lead Management
Price Tracking : Price Check Audits. Internal Controls : Internal Audits, FAVT.
Benchmarking : Competition Benchmarking, Cross Industry Benchmarking.