TSG has been our reliable partner for the last 3 years. Their insights regarding the Customer Experience at our cinemas are detailed and has assisted the management to make effective and informed decisions.
TSG has a dedicated team who are always proactive to assist our team. They share amazing insights through their reports and videos which helps us take corrective actions in a timely manner. We recommend TSG for any research and cosulting requirements.
TSG's expertise and insights in the Automotive Sector has helped us over the years to redefine our SOP's and Customer Experience Measurement process. Their team is highly experienced and we have been successfully running programs for our Mystery Audits, Price Tracking and Cross Industry Benchmarking requirements.
TSG has a great reach PAN India. They have been able to cover our most remote locations and have been consulting us on the Customer Experience Startegy for many years.
TSG has been instrumental in our success by allowing us to monitor our service and make immediate adjustments whenever necessary. Their reporting capabilities are extremely in depth and we have made a lot of changes basis the insights provided by TSG.
TSG has a solution to all business related problems. The best thing that we like about working with TSG is their innovative approach. It has been a fruitful partnership with them for the last 5 years.