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Our Solutions

Mystery Audits

Mystery Shopping is the art of evaluating customer services discreetly and professionally. It is a market  Read More

Internal & Operational Audits

TSG-KMA accounting systems help in accounting  to set up a right system  Read More

FGD, VOC Surveys & Market & Intelligence

Total Solutions Group (TSG)  works closely with corporations and  Read More

Franchise Development & Retail Expansion

Our latest venture is dedicated to the retail segment which has been growing Read More


Training is a program that helps employees learn specific knowledge or skills to improve performance .Read More

Fixed Asset Management

Companies own many physical assets such as computers, furniture, vehicles, tools, and office equipment Read More

Our Capabilities

What Our Client Say

TSG has a dedicated team who are always proactive to assist our team. They share amazing insights through their reports and videos which helps us take corrective actions in a timely manner. We recommend TSG for any research and cosulting requirements.

Testi 1

Leading Jewelry Brand

( CEO )

TSG's expertise and insights in the Automotive Sector has helped us over the years to redefine our SOP's and Customer Experience Measurement process. Their team is highly experienced and we have been successfully running programs for our Mystery Audits, Price Tracking and Cross Industry Benchmarking requirements.

Testi 1

Leading Automotive Brand

( Director - Operations )

TSG has been our reliable partner for the last 3 years. Their insights regarding the Customer Experience at our cinemas are detailed and has assisted the management to make effective and informed decisions.

Testi 1

Leading Cinema

( Head - Customer Experience )

TSG has a great reach PAN India. They have been able to cover our most remote locations and have been consulting us on the Customer Experience Startegy for many years.

Testi 1

Leading Retail Brand

( Marketing Head - India )

TSG has been instrumental in our success by allowing us to monitor our service and make immediate adjustments whenever necessary. Their reporting capabilities are extremely in depth and we have made a lot of changes basis the insights provided by TSG.

Testi 1

Leading Restaurant

( Operations Head )

TSG has a solution to all business related problems. The best thing that we like about working with TSG is their innovative approach. It has been a fruitful partnership with them for the last 5 years.

Testi 1

Leading Cosmetic Brand

( Director - Marketing )


Helping you to see your business through customer's eyes to make the right decision.