Insurance – TSG has an expertise in working with Insurance organizations, business modeling and specialization, leveraging in size, for further evaluations to the verticals which are the CTQ (critical to quality) perceptive of a company’s success in rapidly increasingly competitive and evolving marketplace. At TSG  we work closely with our clients to identify the improvement areas of operations, with research and reporting programs to assess and develops tailored customized improvements areas as needed, customer service, on-premise branding and staff knowledge and compliance including sales processes .

Operational Excellence : Mystery Visits, Mystery Calls, Mystery Emails, Lead Management, Integrity Check Audits

Price Tracking : Price Check Audits. Internal Controls : Internal Audits, FAVT.

Benchmarking : Competition Benchmarking, Cross Industry Benchmarking.